Terms of Service

Last updated: July 17, 2026

These Terms of Service ("Terms") govern your access to and use of the website, email-security services, applications, and integrations (collectively, the "Services") provided by Solutions LastSpam Inc. ("LastSpam", "we", "us", or "our"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Eligibility & Accounts

You must be at least the age of majority in your jurisdiction and able to form a binding contract to use the Services. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us promptly of any unauthorized use.

2. Use of the Services

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for your internal business purposes, subject to these Terms. You agree not to:

• Use the Services for any unlawful, harmful, or fraudulent purpose.
• Interfere with or disrupt the integrity or performance of the Services.
• Attempt to gain unauthorized access to any systems or data.
• Reverse engineer, copy, or resell the Services except as expressly permitted.

3. Third-Party Integrations

The Services may connect with third-party platforms (such as payment processors and accounting software, including Intuit QuickBooks Online). Your use of those platforms is governed by their own terms and policies. We are not responsible for third-party services, and we access third-party data only as authorized by you and as needed to provide the Services.

4. Fees & Payment

Paid Services are billed according to the plan or quote you select. Unless otherwise stated, fees are payable in advance and are non-refundable except as required by law. We may change pricing on reasonable notice. You are responsible for applicable taxes.

5. Your Content & Data

You retain all rights to the data and content you submit to the Services. You grant us the limited rights necessary to process that data to provide the Services. Our handling of personal information is described in our Privacy Policy.

6. Intellectual Property

The Services, including all software, text, graphics, and trademarks, are owned by or licensed to LastSpam and are protected by intellectual-property laws. These Terms do not grant you any rights to our trademarks or branding.

7. Service Availability

We strive to keep the Services available and reliable but do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue any part of the Services, and we may perform maintenance that temporarily affects availability.

8. Disclaimer of Warranties

The Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. No email-security service can guarantee that every threat will be detected or that legitimate messages will never be affected. LastSpam follows industry best practices — including SPF, DKIM, and DMARC evaluation, DNS-based blocklists, content filtering, machine-learning classification, and AI-assisted review — but no combination of controls can achieve 100% detection.

Customers acknowledge that email is one attack surface among many, and that comprehensive defense requires layered protections that are the customer's responsibility, including but not limited to endpoint security, regular data backups, patch management, network segmentation, multi-factor authentication, and ongoing user-awareness training. LastSpam is not liable for damages, losses, or costs — direct or indirect — resulting from messages that bypass any filter, including but not limited to ransomware, business email compromise (BEC), invoice fraud, credential phishing, malware, wire-transfer fraud, social engineering, or any action taken by a user in response to such a message. This includes cases where a customer's operations, data, or reputation are affected as a downstream consequence of a successfully delivered malicious message.

9. Limitation of Liability

To the maximum extent permitted by law, LastSpam will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, or data, arising out of or related to your use of the Services. Our total liability for any claim will not exceed the amount you paid us for the Services in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless LastSpam from any claims, damages, or expenses arising from your use of the Services or your violation of these Terms.

11. Termination

You may stop using the Services at any time. We may suspend or terminate your access if you violate these Terms or if necessary to protect the Services or other users. Provisions that by their nature should survive termination will survive.

12. Governing Law

These Terms are governed by the laws of the Province of Québec and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. The courts of the judicial district of the Province of Québec will have exclusive jurisdiction over any dispute.

13. Changes to These Terms

We may update these Terms from time to time. We will post the updated version on this page and revise the "Last updated" date above. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

14. Contact Us

See also our Privacy Policy.